Refund policy

If you are not satisfied with your order or if any items are missing, please notify us as soon as you receive your products. We strive to ensure that every order meets our high standards, and your satisfaction is our top priority. In the event that any item is not up to standard or if anything is missing from your order, please contact us on kenta@thousandknives.co.nz

We'll work quickly to resolve any issue, whether that means providing a replacement, offering a refund, or finding another satisfactory solution.
Your feedback is important to us, and we are committed to making your experience perfect from start to finish.